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  2. Frequently Asked Questions

Frequently Asked Questions

  • Q. How to get to the hotel?

    A. ① In the case of JR:It takes about 50 minutes by rapid train from Kagoshima Chuo Station on the JR Ibusukimakurazaki Line to Ibusuki StatContinue reading
  • Q. Can't you pick up and drop off?

    A. We do not provide transportation to ensure the safety of our customers.Please understand.(Since we have not obtained a green number, therContinue reading
  • Q. Is there a parking lot?

    A. Free parking is available.
  • Q. Do you have a non-smoking room?

    A. This facility is non-smoking throughout.The smoking booth is located on the terrace on the 1st floor.
  • Q. I'd like to take a sand bath ...

    A. There is a sand steam bath exclusively for the hotel.The bathing fee is 1,000 yen (excluding tax) each time.
    Business hours are from 16:0Continue reading
  • Q. Is there a convenience store nearby?

    A. LAWSON, RIC,), drug stores (Cosmos), supercenters (Nishimuta), etc. are within a 5- to 10-minute walk from the hotel.
    Beverages are also Continue reading
  • Q. Can pets stay?

    A. Pets are not allowed.
    Please refrain from entering all animals except guide dogs and service dogs.
    Please leave it at a nearby veterinaryContinue reading
  • Q. Where is the dinner place?

    A. It depends on plan you booked.
    It is a restaurant "Flamingo" or a restaurant.
    The content of the dinner is kaiseki cuisine.
  • Q. Where is breakfast?

    A. The breakfast venue is the restaurant "Flamingo".
    Breakfast is basically a Japanese and Western buffet, depending on the day, it may be aContinue reading
  • Q. What are the check-in and check-out times?

    A. Check-in is from 15:00 and check-out is from 10:00.
  • Q. Is there a hairdryer in the room?

    A. Each room is equipped with a hairdryer.
  • Q. Is there a bath and toilet in the room?

    A. All rooms are equipped with a bath and a toilet with a washlet.
  • Q. Can I use the internet in my room?

    A. Wi-Fi is available in both the lobby and guest rooms.However, some rooms have poor reception of radio waves.If a Wi-Fi environment is reqContinue reading
  • Q. Do you have a pool?

    A. There is a 20m indoor pool on the basement floor.

    It is available for a limited time only in the summer (scheduled from July 20th to AugContinue reading
  • Q. Do you have a karaoke box?

    A. There is karaoke in the large banquet hall, but there is no karaoke box for individuals.
    For karaoke, please use Silk Road(Paid)

    There aContinue reading
  • Q. Is there a game center?

    A. There is no amusement facility in the hotel facility.

Reservation / Inquiry

If you have any questions, please contact us.

0993-22-2221