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Frequently Asked Questions

Frequently Asked Questions

【Access / Parking】
Q. How to get to the hotel?
A. ① In the case of JR:It takes about 50 minutes by rapid train from Kagoshima Chuo Station on the JR Ibusukimakurazaki Line to Ibusuki Stat…Continue reading
【Access / Parking】
Q. Please tell me the timetable of the airport bus
A. Please board "for For Yamakawa Sanbashi" or "for For Ibusuki Iwasaki Hotel
Kagoshima Airport ⇒ Ibusuki Ekimae　　　　　　　　Ibusuki Ekimae ⇒ Kag…Continue reading
【Access / Parking】
Q. Can't you pick up and drop off?
A. We do not provide transportation to ensure the safety of our customers.Please understand.(Since we have not obtained a green number, ther…Continue reading
【Access / Parking】
Q. Is there a parking lot?
A. Free parking is available.Please bring your car to the front door.The staff will move.
Large buses and buses can also be parked.
【Hotel / Guest rooms】
Q. Do you have a non-smoking room?
A. There is no non-smoking room, but we will prepare a room with deodorant support.
All shared spaces used by customers, such as the lobby, …Continue reading
【Bathing / Baths】
Q. I'd like to take a sand bath ...
A. There is a sand steam bath exclusively for the hotel.The bathing fee is 1,000 yen (excluding tax) each time.
Business hours are from 16:0…Continue reading
【Bathing / Baths】
Q. Natural sand footbath?
A. The coast in front of the hotel is full of natural hot springs.
You can enjoy the natural sand footbath using the geothermal heat.
Only a…Continue reading
【Information on surrounding area】
Q. Is there a convenience store nearby?
A. LAWSON, RIC, Orange Heart), drug stores (Cosmos), supercenters (Nishimuta), etc. are within a 5- to 10-minute walk from the hotel.
Bevera…Continue reading
【Pets】
Q. Can pets stay?
A. Pets are not allowed.
Please refrain from entering all animals except guide dogs and service dogs.
Please leave it at a nearby veterinary…Continue reading
【Meals / Restaurants / Bars】
Q. Where is the dinner place?
A. It depends on plan you booked.
It is a restaurant "Flamingo", a room meal, or a separate banquet hall.
The content of the dinner is kaise…Continue reading
【Meals / Restaurants / Bars】
Q. Where is breakfast?
A. The breakfast venue is the restaurant "Flamingo".
Breakfast is basically a Japanese and Western buffet, depending on the day, it may be a…Continue reading
【Hotel / Guest rooms】
Q. What are the check-in and check-out times?
A. Check-in is from 15:00 and check-out is from 10:00.
【Hotel / Guest rooms】
Q. Is there a hairdryer in the room?
A. There is no hairdryer in the room.Please use the large communal bath on the 5th floor.
【Hotel / Guest rooms】
Q. Is there a bath and toilet in the room?
A. All rooms are equipped with a bath and a toilet with a washlet.
【Hotel facilities / Equipment】
Q. Can I use the internet in my room?
A. There is one computer in the lobby, and "Wi-Fi" is connected in the lobby.
There is no computer or LAN in the room.We are currently consi…Continue reading
【Hotel facilities / Equipment】
Q. Do you have a pool?
A. There is a 20m indoor pool on the basement floor.

It is available for a limited time only in the summer (scheduled from July 20th to Aug…Continue reading
【Hotel facilities / Equipment】
Q. Do you have a karaoke box?
A. There is karaoke in the large banquet hall, but there is no karaoke box for individuals.
For karaoke, please use "Izakaya / Odoriko" or "…Continue reading
【Hotel facilities / Equipment】
Q. Is there a game center?
A. There is no amusement facility in the hotel facility.