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Frequently Asked Questions

Frequently Asked Questions

【Access / Parking】
Q. How to get to the hotel?
A. ① In the case of JR:It takes about 50 minutes by rapid train from Kagoshima Chuo Station on the JR Ibusukimakurazaki Line to Ibusuki Stat…Continue reading
【Access / Parking】
Q. Can't you pick up and drop off?
A. We do not provide transportation to ensure the safety of our customers.Please understand.(Since we have not obtained a green number, ther…Continue reading
【Access / Parking】
Q. Is there a parking lot?
A. Free parking is available.
【Hotel / Guest rooms】
Q. Do you have a non-smoking room?
A. This facility is non-smoking throughout.The smoking booth is located on the terrace on the 1st floor.
【Bathing / Baths】
Q. I'd like to take a sand bath ...
A. There is a sand steam bath exclusively for the hotel.The bathing fee is 1,000 yen (excluding tax) each time.
Business hours are from 16:0…Continue reading
【Information on surrounding area】
Q. Is there a convenience store nearby?
A. LAWSON, RIC,), drug stores (Cosmos), supercenters (Nishimuta), etc. are within a 5- to 10-minute walk from the hotel.
Beverages are also …Continue reading
【Pets】
Q. Can pets stay?
A. Pets are not allowed.
Please refrain from entering all animals except guide dogs and service dogs.
Please leave it at a nearby veterinary…Continue reading
【Meals / Restaurants / Bars】
Q. Where is the dinner place?
A. It depends on plan you booked.
It is a restaurant "Flamingo" or a restaurant.
The content of the dinner is kaiseki cuisine.
【Meals / Restaurants / Bars】
Q. Where is breakfast?
A. The breakfast venue is the restaurant "Flamingo".
Breakfast is basically a Japanese and Western buffet, depending on the day, it may be a…Continue reading
【Hotel / Guest rooms】
Q. What are the check-in and check-out times?
A. Check-in is from 15:00 and check-out is from 10:00.
【Hotel / Guest rooms】
Q. Is there a hairdryer in the room?
A. Each room is equipped with a hairdryer.
【Hotel / Guest rooms】
Q. Is there a bath and toilet in the room?
A. All rooms are equipped with a bath and a toilet with a washlet.
【Hotel facilities / Equipment】
Q. Can I use the internet in my room?
A. Wi-Fi is available in both the lobby and guest rooms.However, some rooms have poor reception of radio waves.If a Wi-Fi environment is req…Continue reading
【Hotel facilities / Equipment】
Q. Do you have a pool?
A. There is a 20m indoor pool on the basement floor.

It is available for a limited time only in the summer (scheduled from July 20th to Aug…Continue reading
【Hotel facilities / Equipment】
Q. Do you have a karaoke box?
A. There is karaoke in the large banquet hall, but there is no karaoke box for individuals.
For karaoke, please use Silk Road(Paid)

There a…Continue reading
【Hotel facilities / Equipment】
Q. Is there a game center?
A. There is no amusement facility in the hotel facility.